Meet Our Team

Paul Jones is the Founder and CEO of the Care Concierge Senior Living Advisors. Paul has dedicated his life to helping others, and has years of experience working with seniors and their families. Paul started in the senior living industry as an Activities Assistant and worked his way up through the ranks – as a Memory Care Director, Community Relations Director, and eventually Executive Director. 

The Care Concierge started as a small, local service and has grown under Paul’s leadership to an advocacy-focused partner and guide for families across the region. Paul has made it his mission to help seniors and their families find the best possible care and services throughout New England, and soon the rest of the country. 

Alicia Wagner is a trusted advisor with over 15 years of experience guiding families through important life transitions with care, discretion, and clarity. Her background spans luxury senior living, private elder care management, and high-end hospitality, allowing her to deliver a truly concierge-level experience for clients who expect both excellence and empathy.

At the heart of Alicia’s work is a genuine commitment to helping others. She approaches each relationship with intention, listening deeply and advocating thoughtfully, ensuring every family feels supported, informed, and confident in their decisions. Known for her calm presence and refined approach, Alicia creates personalized solutions that feel seamless, dignified, and effortless.

Clients value her not only for her expertise, but for the trust she builds — a steady, boutique-style guide who brings both heart and precision to every experience.

With 18 years of experience in senior living, Erin Campbell is dedicated to helping families navigate the often emotional transition to the next level of care for themselves or a loved one. With education in social work, she leads with compassion, understanding, and a commitment to helping families feel confident in their decisions. 

Erin is a compassionate advocate with over 18 years of experience working in the senior living field. She combines her educational background in Social Work with her vast experience as an Admissions Director and Clinical Liaison to provide unparalleled support to families in need. 

Erin is always willing to go above and beyond for the families she supports, working with complete dedication to help navigate the often-confusing, always-challenging world of senior care with understanding, empathy, and kindness. 

With over 20 years of experience in senior care and rehabilitation services, Christina Allard is a dedicated Care Concierge and Senior Living Advisor proudly serving Rhode Island and surrounding areas. Her extensive background spans long-term care, short-term rehabilitation, skilled nursing facilities, and home care therapy, giving her a well-rounded understanding of the continuum of care.

Christina began her career as an Occupational Therapy Assistant and advanced into leadership roles as a Rehab Director, where she developed expertise in patient advocacy, care coordination, discharge planning, functional independence, and family support. Her hands-on clinical knowledge, combined with years of management experience, allows her to guide clients and families with compassion, confidence, and practical solutions.

As a trusted advisor, Christina specializes in helping individuals and families navigate senior living options, in-home support services, rehabilitation transitions, and long-term care planning. She is passionate about making complex healthcare decisions easier, less stressful, and more personalized for every client she serves.

Known for her empathy, professionalism, and deep local knowledge of Rhode Island’s healthcare and senior living landscape, Christina is committed to helping families find the right care at the right time with dignity and peace of mind.